Terms of Service

01The service

LUNR provides performance-marketing and AI creative services, and is building Adara — an AI co-pilot that connects to an ad account, reviews campaign performance, and turns data into optimization suggestions. Adara is in development and not yet generally available. Pre-release features may change, be interrupted, or be discontinued at any time.

Adara is decision support: suggestions always require human approval before execution, and nothing in our services is a promise of specific advertising results.

02Waitlist

Joining the waitlist means we store the email address you submit and use it to tell you when we launch, as described in our Privacy Policy. You can ask to be removed at any time by emailing office@hellolunr.com.

03Accounts

When accounts become available, you agree to:

• Provide accurate, current information when registering.
• Keep your login credentials confidential and secure.
• Be responsible for activity that happens under your account.
• Notify us promptly at office@hellolunr.com if you suspect unauthorized use.

04Acceptable use

You agree not to:

• Use the services for anything unlawful, or in violation of the advertising platforms’ own terms.
• Interfere with, disrupt, or attempt to gain unauthorized access to the services or other users’ data.
• Reverse engineer, scrape at scale, or resell the services without our written permission.
• Misuse API access, tokens, or connected-account data.

LUNR may suspend abusive accounts — including for breaches of this section — with or without prior notice where the abuse is serious or ongoing.

05Ad account connections & your data

• You may only connect advertising accounts you own or are authorized to manage.
• You authorize us to access the connected account’s data (campaigns, performance, reporting) solely to provide the service.
• You remain the owner of, and responsible for, your ad accounts, budgets, and spend. Approving a suggestion is your decision.
• You can disconnect an account at any time; we then revoke stored access tokens and delete the associated personal data where applicable, as described in our Privacy Policy and Data Deletion Instructions.

06Your content & our intellectual property

You keep all rights to your data and content. You grant LUNR only the limited license needed to operate the services for you (for example, processing your campaign data to generate suggestions). Everything that makes up our website and services — design, code, text, and the LUNR and Adara names and marks — belongs to LUNR and may not be copied or used without permission.

07Third-party services

Our services interoperate with third-party platforms — including Meta, Google, Microsoft, Formspree, and Vercel — each governed by its own terms and policies. We are not responsible for third-party platforms, their availability, or decisions they make about your accounts.

08Disclaimers

To the extent permitted by law, the services — especially pre-release features — are provided “as is” and “as available”, without warranties of uninterrupted or error-free operation. Suggestions produced by Adara are decision support based on your account data; they are not financial advice and not a guarantee of performance.

09Limitation of liability

To the maximum extent permitted by Finnish law, LUNR is not liable for indirect or consequential damages, lost profits, or the outcomes of advertising spend decisions you approve. Our total aggregate liability for claims relating to the services is limited to the amounts you paid us in the 12 months before the claim (or €100 if you have paid nothing). Nothing in these Terms limits liability for intentional misconduct or gross negligence, or restricts rights that mandatory law — including consumer-protection law — grants you.

10Suspension & termination

You may stop using the services at any time and ask us to delete your data. We may suspend or terminate access for breach of these Terms, abuse, or legal necessity. Where reasonable, we will notify you and give you a chance to remedy the issue first. Upon termination, data handling follows our Privacy Policy.

11Changes to these Terms

We may update these Terms as the services evolve. We will post the updated Terms here with a new effective date, and give clear notice on the site for material changes. Continued use after a change means you accept the updated Terms.

12Governing law & disputes

Finnish law governs these Terms, without prejudice to mandatory protections that apply to you as a consumer. We will always try to resolve disagreements directly first — write to us at office@hellolunr.com. Unresolved disputes are settled in the Finnish courts; consumers may also turn to the Finnish Consumer Disputes Board (kuluttajariita.fi (opens in a new tab)).

13Contact