Legal — Data Deletion
Data Deletion Instructions
Last updated: July 22, 2026
Adara (“Adara”, “we”, “our”, or “us”), operated by LUNR, is an AI-powered all-in-one performance marketing platform for Meta Ads, Google Ads, and TikTok Ads. This page explains how you can request the deletion of personal data we hold about you, including data we obtain through the Meta (Facebook and Instagram), Google Ads, and TikTok Ads APIs when you connect your advertising accounts.
01What data this covers
A deletion request covers the personal data associated with your Adara account, including:
- Account information such as your name, email address, and company details.
- Advertising account connections and access tokens obtained through the Meta, Google Ads, and TikTok Ads APIs.
- Campaign, ad set, ad, creative, performance, and reporting data retrieved from your connected accounts.
- Usage analytics, logs, and diagnostics tied to your account.
02How to request deletion
To request deletion of your data, follow these steps:
- Send an email to office@hellolunr.com from the email address associated with your Adara account.
- Use the subject line “Data Deletion Request”.
- Include the name and email of your Adara account, and, if applicable, the advertising account(s) you connected.
You may also disconnect Adara at any time from the platform’s own settings, which revokes our ongoing access to that platform’s data:
- Meta — Settings → Business Integrations (opens in a new tab).
- Google — Google Account → Third-party apps & services (opens in a new tab).
- TikTok — TikTok Ads Manager, under the authorized apps or connected apps settings for your account.
03What happens next
Once we receive and verify your request, we will delete the personal data we hold about you and revoke any stored platform API access tokens. We will confirm completion by email, typically within 30 days.
We may retain a limited subset of information where required to comply with legal obligations, resolve disputes, prevent fraud, or enforce our agreements, as described in our Privacy Policy. Such retained data is securely stored and deleted once the obligation no longer applies.